Frequently Asked Questions About Trinidad Carnival Transportation
What Are The Available Dates For Booking Transportation?
You Can Book Transportation From February 4th To February 17th, 2024.
The price for our transportation packages depends on several factors, including the number of days transportation is needed and whether the service is shared or private and a surcharge may be applied for special events. As well as add-ons such as airport transfers. To get the most accurate price for your trip, fill out the booking form with all the required details so we can calculate it for you.
What Trips Are Covered With Group Shared Transportation Package?
We’re providing transportation to airport pickup and drop-off, round trip to J’ouvert and Carnival Monday and Tuesday, and to fetes like Duck Work, Soca Monarch, A.M. BUSH, Soca Brainwash, Awake Breakfast Party, and more. Check back this FAQ or pay attention to your email for updated information about additional parties we’ll be providing transportation for as it becomes available.
There will be 2 dedicated routes per day that will take travelers to the parties. i.e there will be 1 or 2 Maxi Taxies taking travelers to Party A and another 1 or 2 Maxi Taxies taking travelers to Party B.
When Will I Be Able To Select The Parties I Want To Attend With My Group?
Starting December 15th, 2022 to February 1st, 2023 you will be able the select parties you require transportation for within the dates you booked.
During this time, you will receive an email that says “Select Parties”.
If I Have A Group Of 10 Or Larger Can I Book Private Transportation?
Yes, we offer private trips for groups of 10 or more travelers. These trips are based on your group itinerary.
All payments will be made online via the website and charged in installments, depending on your initial booking date. 4-, 3-, and 2-month payment plans may be available with the final payment made on January 15th, 2023.
I’ve Booked Transportation But I Can’t Make It To Trinidad Carnival 2023 Any More, What Should I Do?
You’ll have 48 hours to cancel for a full refund minus a processing fee of 5% for any cancellations. After 48 hours time period you’ll have up until September 30, 2022, to cancel your entire package for a partial refund minus a 10% service fee.
Cancellations after September 30, 2022, are only allowed under extenuating circumstances like a natural disaster or emergency. In order to cancel under this policy, you are required to provide supporting documentation for your extenuating circumstances. In this case, you may be eligible for a refund of 50% of your payments. We reserve the right to cancel your reservation at any time.
To cancel your booking or if you have additional questions on our cancellation policy please email us at customerrelations@mycarnivalmatch.com
You can reach us at customerrelations@mycarnivalmatch.com or +1 (646) 535‑5447 if you have any additional questions. You can also follow us on social platforms here, or join our email and text list.
No, The Maxi will pick you up at a designated time from your hotel or Airbnb and take you to the event and will wait for you at the end of the event to take you back to your hotel or Airbnb.
The Maxi Taxis will leave Port of Spain at 9 p.m. on Tuesday, February 21st for your return trip to your hotel or Airbnb. They will be on the road no later than 10 p.m. to start the return trip back to your hotel or Airbnb.
To ensure that you are able to make it to your flight on time, please notify us in advance if your flight departure time is between 12 a.m. and 3 a.m. on Wednesday, February 22nd.
What time will the Maxi Taxi pick me up from my hotel?
Approximately 15 minutes after the event’s scheduled start time, the driver will begin picking up travelers on its route.
You will receive an ETA for the Maxi Taxi via WhatsApp 2 days before the event, and you’ll be called or texted when it arrives at your hotel or Airbnb.
Please be ready to board the Maxi within 15 minutes so that the driver can be on the way to pick up other travelers.
How much in advance should I book transportation??
You can book transportation up to 48 hours in advance. Anything less than that, we won’t be able to accommodate.
Is it possible to leave stuff on the Maxi?
Please note that we will not be held responsible for any belongings left in the Maxi you arrive in. The Maxi you depart in may not be the same one you arrived in, so please make sure to take all your belongings with you when you leave.
